Do You Have A First Invoice Call In Your Collections Process?
This is one of those simple tweaks in your process today that can improve your customer onboarding experience and cash flow!
Most people don't realize that one of the reasons that customers are past due, is they simply didn't get the invoice!
Our company can review your current collections process and streamline/simplify them in a 4 step process!
What to confirm when making this call:
Did they receive their first invoice?
Do you have all their contact information, address, and phone number?
Highlight when payment is due and what payment options are available to them.
Does your collections process include a first invoice call today?
Katie Keich, July 27 2021